I need an invoice

You have a customer account:

Log in to your customer account and go to "My Orders." Then, you can download all your invoices in PDF format.

You do not have a customer account:

If you need to retrieve an invoice, please contact our customer service by email, phone, or chat, providing your Name/First Name, email address, and order number.

You made your purchase in one of our physical stores:

Please call our stores directly and follow the instructions of our advisors.