When you make a purchase on our website, we understand that you are eager to receive your products quickly and in perfect condition. That's why we have implemented an order tracking system in a few steps.
At Speck-Sports:
- Order pending payment: You will see this status as soon as you make a purchase on our site, and your order will be processed as quickly as possible.
- Order being prepared: Our team is preparing the purchased products and packaging them carefully. We do our best to prepare your order as quickly as possible.
- Order awaiting shipment: At this stage, your order is ready to be shipped by the carrier you have chosen.
Tracking your shipped package:
- You will receive an email confirming that the carrier has taken charge of your package, along with a tracking number, or an email indicating the availability of the product for in-store pickup.
- Home delivery, at a pickup point, or at your workplace (depending on your choice).
If you notice any anomalies, please contact us by email and provide your order number.
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