My order has been canceled

We would like to inform you that your order may be canceled for various reasons. Here are some possible situations:

Payment Processing Issue: If we encounter a problem while processing your payment, we may be required to cancel your order. This could be due to an error in the provided banking information, a payment declined by your bank, or other issues related to the payment process. For more information, please refer to the "Payment Problem" section.

Bank Transfer Payment: If you have chosen bank transfer as the payment method, please note that we expect to receive the payment within 7 days. If we do not receive the payment within this period, your order could be canceled.

In-Store Pickup: If you have chosen in-store pickup as the delivery method, please be aware that you have 30 days to collect your order. Beyond this period, your order could be canceled.

Stock Availability: Despite our efforts to maintain accurate stock levels, there may be instances where a product is out of stock at the time of processing your order. In such cases, we will be obliged to cancel your order or offer an alternative if possible. We will promptly inform you in such situations.

If you have any questions or concerns regarding the cancellation of your order, we invite you to contact our customer service. We will be glad to provide further explanations and assist you in finding an appropriate solution.