Need help ?

My order

• How to place my order
• Modify or cancel my order
• My order has been canceled
• Shipping and delivery
• Payment Methods
• Payment issue

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My account

• How to create a customer account
• How to change my password and personal information
• I am unable to log in to my account
• Loyalty program
• I need an invoice
• How to delete a customer account

Product advise

• Size Guide
• Binding mounting
• Rental
• How to choose the size of your skis and snowboard?
• Product availability
• I would like to reserve a product

How to contact us

• By email
• By live chat
• By phone

In-store at Bitschwiller-lès-Thann

• Rental
• Order pickup, returns, and exchanges
• Tax refund form
• Thermoforming and Bootfitting